Coronavirus communicatie Saxion

Coronavirus: FAQ's and the latest news

Developments surrounding the coronavirus are moving fast. Every day there are new developments both at home and abroad. These lead to questions, feelings and uncertainties about how to deal with this at Saxion. As the Executive Board, we feel and share the same effects. We therefore think it is important to tell you as clearly as possible what we are doing.

Newsfeed about coronavirus (COVID-19)

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Frequently Asked Questions

Latest update: 03-04-2020 16:08 hours 

General

The unfortunate outbreak of the coronavirus in Asia and Europe and now also in the Netherlands has consequences for many people. Various governments are taking measures to prevent further outbreak of the coronavirus.

In December 2019, an outbreak of a new coronavirus, also known as ‘severe acute respiratory syndrome coronavirus 2’ (SARS-CoV-2), started in the Wuhan region of China. The virus can cause the disease COVID-19. Most patients with this virus have fever and respiratory problems. Around the world, measures are being taken to prevent further spread of coronavirus.

We are following the latest reports on the websites of the National Institute for Public Health and Environment (RIVM) and Foreign Affairs. Furthermore we maintain good contact with our students and staff members. And also with the local authorities, the regional Municipal Health Service (GGD) and the Ministry of Education, Culture and Science. 

Learn more about the approach to tackling coronavirus in the Netherlands here.

We redirect you to the website of the National Institute for Public Health and Environment (RIVM) for general questions and answers about the coronavirus (COVID-19)

RIVM: information about the new coronavirus (COVID-19)

Future students 

For the open days, we draw one line; the open days planned on the 21st and 28th of March and the 4th of April are canceled. To offer potential students an opportunity to orient on their future studies, we are organizing online open days on the 17th, 18th and 19th of April.  

Trial and taster days are teaching activities which have to take place in person, and therefore will not take place up to at least the 1 June. Please contact the respective school for alternatives.

Education, LESSONS & EXAMS

Monday 23 March the government decided that events and gatherings are prohibited until 1 June. This has caused uncertainty as regards the teaching activities of universities of applied sciences and regular universities. That is why Saxion decided 25 March to continue providing online teaching after 6 April. The ‘online’ period will be extended until 1 June 2020. Saxion is also preparing for a possible extension of this period until the end of the academic year.

From Tuesday the 17th of March onwards, we will gradually start offering education online, if possible. Your timetable remains intact. Your school will inform you no later than 16.00 hours the day before the lesson is planned, whether this will take place online. If you do not hear anything, the lesson is cancelled. For this communication, keep an eye on the programme news at MySaxion and your email. If in doubt, you can always contact your school. 

There will be no new timetable, the current timetables will remain intact. You will hear from your school via (programme) news at MySaxion or email whether your lesson is taking place online. You will hear this no later than 16:00 hours the day before the lesson is planned. If in doubt, you can always contact your school. 

Digital and written exams from Tuesday, 7 April

From 7 April, we will be back to taking most digital and written exams according to the exam timetable. Since this cannot take place in Saxion buildings, as they are closed, we offer these exams online where possible or as another type of exam. In this way, we will ensure that you will be able to complete courses from term three within this term, as much as possible.

Exams in term week 3.8 (6-10 April)

You will be informed by your school / degree programme next Monday, 30 March by 17.00 at the latest about how your exams in term week 8 will be offered (whether online or otherwise).

Exams in term week 3.9 and 3.10 (13-24 April)

You will be informed by your school/ degree programme next Wednesday, 1 April by 17.00 at the latest about how your exams in term weeks 9 and 10 will be offered (whether online or otherwise).

Start preparing

In any case, for the time being it's a good idea to start preparing for these exams. You should register for the exams in advance, however, if you're unexpectedly unable to take the exam, you will not lose an assessment opportunity.

Cancelled exams up to 6 April will be rescheduled

The written and digital exams that had to be cancelled will be offered again at a later date. Additional information about this will be provided soon. You will not lose an assessment opportunity if you had registered for these exams.

We will also inform you about additional information regarding examinations in term 4 later.

For IBS students: exams IBS 6-10 April

You will be informed by IBS next Monday, 30 March by 17.00 at the latest about how your exams in week 6-10 april will be offered (whether online or otherwise).

For IBS students: organisation week IBS 13-17 April

IBS is investigating which previously suspended resits and exams that were originally planned to take place between 16 March and 3 April can be rescheduled in the organisation week. You will be informed about this by IBS by Wednesday, 1 April at the latest.

In the past few days you have already received information about the system in which your online test will take place. Some online exams require you to install something on your own PC or laptop.

We have listed all the information per system for you. Read that information carefully so that you can start your exams on time and without any problems. You can find all the  information here.

If the exam or resit doesn't take place, this does not count as a lost opportunity. 

Attention! Do sign up for exams and resits in Bison.

The Ministry of Education, Culture and Science together with educational organisations has decided to cancel the NSE, allowing all energy to be focused on organising education.

Minor, Internship & graduating

The same applies to you as for all employees in the Netherlands. Work from home. 

If you have an internship at an organization within a vital sector such as; health care or child care, it is possible that the organization wants to continue letting you work on location. This is possible on a voluntary basis, please carefully consider healthrisks. Please contact your internship supervisor from Saxion if this is the case. 

Yes, internship consult continue online. 

The same applies to you as for all employees in the Netherlands. Work from home. 

If you have an graduation internship or research at an organization within a vital sector such as; health care or child care, it is possible that the organization wants to continue letting you work on location. This is possible on a voluntary basis, please carefully consider healthrisks. Please contact your graduation supervisor from Saxion if this is the case. 

The same applies to you as for all employees in the Netherlands. Work from home.

If you have a minor at an organization within a vital sector such as; health care or child care, it is possible that the organization wants to continue letting you work on location. This is possible on a voluntary basis, please carefully consider healthrisks. Please contact your minor supervisor from Saxion if this is the case. 

Binding study advice & Study delay

It has got our attention. We will get back to you on this as soon as there is more clarity.

No, we are working very hard to offer as much education online as possible. 

While we understand that this question is an issue, you should continue to pay tuition fees. As long as you follow (online) education, you need to be registered with Saxion and therefore pay tuition fees.

If it has become difficult to pay tuition fees, you can use the DUO performance grant, see here for more information.

The rule above only applies to full-time students who are eligible for a performance-related grant. This does not apply to students who belong to the following groups:

  • Students who have already used up their performance-related grant and who are no longer eligible for a DUO payment / loan due to their study duration.
  • Part-time bachelor and master students
  • Students who do not pay statutory tuition fees, these are students who have already obtained a degree or students who do not have EU EEA nationality.
  • Students studying for a Post initial Master at Saxion.

Unfortunately, these groups cannot receive a performance grant from DUO. There may however be other financial provisions for these groups.

Financial provisions within Saxion.

  • You can appeal to the Profiling Fund via Saxion. This fund provides, among other things, a provision based on special circumstances, including disability or chronic illness (but also circumstances such as accident, divorce, pregnancy, athletics, board work). More information about the Profiling Fund Regulations can be found on MySaxion.
  • You can apply for individual study allowance via your municipality on the basis of the Participation Act if you are a student aged 18 or older.
  • Study Funds: there are many different study funds in the Netherlands that you may qualify for as a student. This always relates to a contribution towards study costs and not a contribution for living expenses, for example.

Would you like to know more about the above provisions? Please contact the student counsellor. The student counsellor informs, advises and assists with the application for a provision.

The Ministry of Education, Culture and Science has advised universities of applied sciences to postpone giving binding study advice (BSA) until the following academic year. Saxion will act in accordance with this advice (in dutch). In this way we hope to help students who may experience delays due to the outbreak of the coronavirus.

Health & INfection

Just like with any other virus such as the flu and colds, the same applies to the coronavirus: pay attention to your personal hygiene! Do you want to know what good hygiene is? Check these tips.

Hand washing instructions, based on guidelines have been posted in the Saxion buildings. The towels in the toilets will be replaced more frequently. The most important measures that you can take yourself are: 

  • Wash your hands regularly (check how to do this properly here)
  • Cough and sneeze into the fold of your elbow
  • Use paper tissues
  • No hand-shaking
  • Stay home as much as possible. If you do need to go out, keep at least 1,5 meters between yourself and other people. 

You can find more information about how you can prevent infection here.

See the figure for instructions.

For everyone in the Netherlands:

  • stay at home with symptoms such as a nose cold, cough, sore throat or fever.  These are mild symptoms. Avoid social contacts. Limit visits to vulnerable people. Only call your GP if the symptoms worsen (a fever > 38 Celsius and difficulty breathing) and you require medical assistance. 
  • Take proper hygiene measures:
    • Wash your hands regularly 
    • Cough and sneeze into the fold of your elbow
    • Use paper tissues
    • No hand-shaking
    • Stay home as much as possible. If you do need to go out, keep at least 1,5 meters between yourself and other people. 

If you feel better and did not have any symptoms for 24 hours, you are cured. You can no longer infect others. 

If the doctor or the Municipal Health Service (GGD) decides to have you tested for a suspected infection, then students should report this by telephone/mail to the front office of their school and staff should follow the existing sickness protocol.

You can report your suspicion or the signs to your supervisor or your school.

What is quarantine?

Quarantine is a preventive measure to prevent spread of an infectious disease. A person who goes in quarantine is not sick but has had contact with a patient with a confirmed infection. People who go in quarantine are not contagious. A person goes in quarantine until the incubation period has passed. This is the maximum time between the moment of possible infection and the moment that people develop symptoms of sickness. If people don't become sick within that period, the quarantine is ended.

What is home quarantine?

‘Home quarantine’ is when a person who is not sick must stay home until it is certain that the person is not contagious. In the case of the new coronavirus, this period lasts a maximum of two weeks. The assessment and monitoring are done by the GGD Municipal Health Service. The person in quarantine stays home, in a separate room. They and their housemates are informed about measures that must be taken to prevent possible infection.

What is isolation?

A person who is kept in isolation is or may be sick. Isolation ensures that these patients don't infect others. People can stay at home in isolation or be treated in a hospital in isolation. This depends on the severity of the disease symptoms and the infectiousness of the disease.

Do you have a question regarding your health and the coronavirus? Please look on the webiste of the RIVM or call there information hotline: 0800-1351

ABROAD (INTERNSHIP, Graduation & TRAVEL)

Saxion is monitoring the situation of its students and employees  and will take action when necessary.  

Students will keep contact with their school. If necessary, support from International Office from Saxion will be given. Employees will keep contact with their supervisor. If necessary, support from International Office from Saxion will be given.

All students or staff who are currently abroad for study or work are called upon to return to the Netherlands as soon as possible. This has been decided because there is an uncertainty regarding the developments surrounding coronavirus in many countries, also international travel is becoming increasingly restricted. 

Of course, it must be possible to return to the Netherlands, in this respect the safety of students and staff is most important. In certain cases it can be better if the person stays on location in stead of undertaking the risk of an uncertain return journey. The schools are in contact with the students and staff to discuss together what is necessary and appropriate. The school can also assist in finding a possible alternative of the internship or graduation project. 

If you have received a scholarship for a period abroad, it is important to contact International Office from Saxion if you return early. This can be done by sending an email to scholarschips@saxion.nl.

A large number of incoming and outgoing (study) trips have been canceled or postponed. This often has to do with the changed travel advice or measures taken by the country itself. Saxion follows the official travel advice of the Ministry of Foreign Affairs. We also keep in touch with our foreign partners. Check the Foreign Affairs website for this.

There is always force majeure at destinations in the red or orange areas. This is not (automatically) the case for destinations in green areas, but it is very likely. If the partner organization with which the project is carried out cancels the exchange, internship or training in accordance with the guidelines from its own country or region, force majeure is involved. This applies to all destinations, regardless of red, orange, yellow or green.

Has your trip been canceled? Contact your school.

Travel in the name of Saxion

Saxion has tightened the policy for study and business travel. Until further notice, travel will no longer take place for study or work.

Private travel

On Wednesday March 18, the EU member states decided to place severe restrictions on travel to the EU Schengen area, which includes the Netherlands. As of now the Ministry of Foreign Affairs is advising all Dutch people not to travel abroad in the coming period unless absolutely essential. This is due not to health-related factors, but to the impact that measures imposed by other countries could have on Dutch travellers.

Read the whole article

In the event Foreign Affairs changes its travel advice due to a deteriorating situation, we will immediately look into how students can return to the Netherlands as quickly and safely as possible. Saxion will do its utmost to assist them whenever possible.

Due to the Corona virus the Executive Board has decided to call all students of Saxion who are currently abroad for study or internship to return to the Netherlands as soon as possible. Whether you were rounding off your exchange period, or only just started it, this decision will affect your Erasmus+ scholarship. Unfortunately, at the moment we cannot inform you on what the exact consequences will be for your scholarship, as the National Agency Erasmus+ has yet to provide the official and final guidelines on how to deal with this situation and what is expected of you. Once more information is provided by them, we will make sure to inform you on the Erasmus+ page on MySaxion, so please make sure to check that page regularly. 

Please also make sure to save all the Erasmus+ (supporting) documents (Learning Agreement, travel documents, communication with Saxion/ partner university/ internship company, etc.).

Events

Saxion has cancelled all events up to and including 1 June. Graduations will be rescheduled to later this year. 

Buildings

From the 17th of March all Saxion buildings will be closed.

Research & Working (from home)

From the 17th of March our buildings will be closed. Please contact your researchgroup (lectoraat) to see what the consequences are for your research.

On MySaxion you will find some articles as to how best work from home.

Here you will find an article about all our applications and here you will find an article as to how resposibly work from home. 

The Saxion Safety Team has decided to prioritise work in those vital sectors (education, childcare) over education and research. Students and staff who are willing to contribute to alleviate the pressure in these sectors will be afforded plenty of room for this. As an employee, we ask you to coordinate this with your manager.

You can find more information on MySaxion via this link

Saxion Library 

All Saxion buildings are closed until April 6 and with it the Saxion Library. We want to provide you with the best possible service remotely. 

  • Do you have borrowed books at home? You can keep it until we reopen. No fines will be charged for this period and you can ignore any reminders. 
  • Our databases and online services are available from home. Install Lean Library in your browser for easy home access. You can email questions about support with your research to: researchservices@saxion.nl 
  • For all your library related questions please contact: libraryservices@saxion.nl

Contact

Schools

E-mail                     

Telephone number 

ABRR

receptie.brr@saxion.nl

088 019 1886

ACT

academiebureau.act@saxion.nl

Deventer: 088 019 6463
Enschede: 088 019 6363

AGZ

frontoffice.agz@saxion.nl

088 019 3525

AMA

Deventer: amazone.deventer.ama@saxion.nl
Enschede: amazone.enschede.ama@saxion.nl

Deventer: 088 019 3517

Enschede: 088 019 1301

AMM

frontoffice.amm@saxion.nl

088 019 1816

APO

secretariaat.apoe@saxion.nl

Deventer: 088 019 3658
Enschede: 088 019 6500 

BBT

frontoffice.enschede.bbt@saxion.nl

Deventer: 088 019 3728

Enschede: 088 019 1603

FEM

Deventer: frontoffice.deventer.fem@saxion.nl

Enschede: frontoffice.fem@saxion.nl

Deventer: 088 019 3624

Enschede: 088 019 1478

HBS

hbsfrontoffice@saxion.nl

088 019 3400

IBS

Deventer: info.deventer.ibs@saxion.nl

Enschede: info.enschede.ibs@saxion.nl

Deventer: 088 019 3030

Enschede: 088 019 1150

LED

frontoffice.led@saxion.nl

Deventer: 088 019 3988

Enschede: 088 019 1422

SCE

Deventer: info.deventer.sce@saxion.nl

Enschede: info.enschede.sce@saxion.nl

Deventer: 088 019 5050

Enschede: 088 019 6397

SPS

parttimeschool@saxion.nl

088 019 1919

Next

lerarenopleiding.next@saxion.nl

088 019 3440

The International Office can be reached by phone during office hours on: +31 (0)88 - 019 3789 or via internationaloffice@saxion.nl.

For IT or Blackboard issues you can contact 088 019 3600


Happy Wall 

Beautiful things also happen in gripping times. Curious about all the special initiatives and people who keep each other going with nice compliments? View the Happy Wall from Saxion below.

Want to leave a compliment? Click here!