Coronavirus communicatie Saxion

Coronavirus: FAQ's and the latest news

Developments surrounding the coronavirus are moving fast. Every day there are new developments both at home and abroad. These lead to questions, feelings and uncertainties about how to deal with this at Saxion. As the Executive Board, we feel and share the same effects. We therefore think it is important to tell you as clearly as possible what we are doing.

Newsfeed about coronavirus (COVID-19)

Want to follow the Dutch news, but can't read Dutch? This facebook-group translates most of the news!

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Frequently Asked Questions

Latest update: 09-07-2020 11:03 hours 


The unfortunate outbreak of the coronavirus in Asia and Europe and now also in the Netherlands has consequences for many people. Various governments are taking measures to prevent further outbreak of the coronavirus.

In December 2019, an outbreak of a new coronavirus, also known as ‘severe acute respiratory syndrome coronavirus 2’ (SARS-CoV-2), started in the Wuhan region of China. The virus can cause the disease COVID-19. Most patients with this virus have fever and respiratory problems. Around the world, measures are being taken to prevent further spread of coronavirus.

We are following the latest reports on the websites of the National Institute for Public Health and Environment (RIVM) and Foreign Affairs. Furthermore we maintain good contact with our students and staff members. And also with the local authorities, the regional Municipal Health Service (GGD) and the Ministry of Education, Culture and Science. 

Learn more about the approach to tackling coronavirus in the Netherlands here.

We redirect you to the website of the National Institute for Public Health and Environment (RIVM) for general questions and answers about the coronavirus (COVID-19)

RIVM: information about the new coronavirus (COVID-19)

Future students 

Trial and taster days are teaching activities which have to take place in person, and therefore will not take place up to at least the 1 June. Please contact the respective school for alternatives.

Information about the start or your programme, like your timetable, list of books and teh introduction will be available on from the end of june. 

Due to coronavirus, there is a great deal of uncertainty about the introductionweek. Behind the scenes, a lot of work is being done to plan how we will meet one another at the beginning of your academic year. How this will take shape is still exciting, but you can count on it being a surprise! As soon as there is news, we'll share it on

Education, LESSONS & EXAMS

Monday 23 March the government decided that events and gatherings are prohibited until 1 June. This has caused uncertainty as regards the teaching activities of universities of applied sciences and regular universities. That is why Saxion decided 25 March to continue providing online teaching after 6 April. The ‘online’ period will be extended until 1 June 2020. Saxion is also preparing for a possible extension of this period until the end of the academic year.

From 15 June onward Saxion-buildings will partially reopen and some activities will take polace on-site again. 

From Tuesday the 17th of March onwards, we will gradually start offering education online, if possible. Your timetable remains intact. Your school will inform you no later than 16.00 hours the day before the lesson is planned, whether this will take place online. If you do not hear anything, the lesson is cancelled. For this communication, keep an eye on the programme news at MySaxion and your email. If in doubt, you can always contact your school. 

The next academic year will also look different owing to the corona crisis. We will attempt to picture what is meant by 'different' and what that will mean for us. A number of issues have become clear, but not everything. What we do know, we are happy to share with you via this infographic.

Click to enlarge


Yes, classrooms and exam rooms are arranged with 1.5 metre distancing.

There will be no new timetable, the current timetables will remain intact. You will hear from your school via (programme) news at MySaxion or email whether your lesson is taking place online. You will hear this no later than 16:00 hours the day before the lesson is planned. If in doubt, you can always contact your school. 

Exams and resits in term 4 will go through. 

Tuesday 9 June your exam timetable will be published. This will happen via the regular channels, where your exam timetables are usually to be found. Some online exams require that you first install a piece of software on your own PC or laptop. The Exam Office has made an overview of all the relevant information per system. 

In the past few days you have already received information about the system in which your online test will take place. Some online exams require you to install something on your own PC or laptop.

We have listed all the information per system for you. Read that information carefully so that you can start your exams on time and without any problems. You can find all the  information here.

If the exam or resit doesn't take place, this does not count as a lost opportunity. 

Attention! Do sign up for exams and resits in Bison.

You will be informed about the form in which an assessment will be offered in a timely fashion, minimally 10 workdays before the test date. This will happen via the regular channels, where your exam timetables are usually to be found. Due to the current situation, it is not possible to publish the exam timetables for this term in their entirety. Communication and publication will take place in phases.

The goal is to allow testing to continue as much as possible online. Both the 'regular' term 4 assessments, which are part of education in term 4, as well as resits from previous terms which according to Bison will take place in term 4, are scheduled in the normal allocated exam or resit weeks.

Most of the term 3 assessments which did not take place will be scheduled by the degree programmes in the evenings from weeks 4.2 to 4.7. In cases where this is not possible in term 4, these will be moved to a later date. From week 4.8 up to and including week 4.11, tests will be offered both during the day and during the evenings.

Tests which absolutely must take place on campus, for example a lab-experiment, will be moved to a later date if the Saxion buildings remain closed.

The Ministry of Education, Culture and Science together with educational organisations has decided to cancel the NSE, allowing all energy to be focused on organising education.

Minor, Internship & graduating

The same applies to you as for all employees in the Netherlands. Work from home. 

If you have an internship at an organization within a vital sector such as; health care or child care, it is possible that the organization wants to continue letting you work on location. This is possible on a voluntary basis, please carefully consider healthrisks. Please contact your internship supervisor from Saxion if this is the case. 

Yes, internship consult continue online. 

The same applies to you as for all employees in the Netherlands. Work from home. 

If you have an graduation internship or research at an organization within a vital sector such as; health care or child care, it is possible that the organization wants to continue letting you work on location. This is possible on a voluntary basis, please carefully consider healthrisks. Please contact your graduation supervisor from Saxion if this is the case. 

The same applies to you as for all employees in the Netherlands. Work from home.

If you have a minor at an organization within a vital sector such as; health care or child care, it is possible that the organization wants to continue letting you work on location. This is possible on a voluntary basis, please carefully consider healthrisks. Please contact your minor supervisor from Saxion if this is the case. 

Have you had to suspend or end your internship or graduation due to the corona crisis, because for example you had to return from abroad prematurely or because your internship company can no longer offer supervision or is closed entirely? Or are you unable to start your internship or graduation? Then we will see if you can still complete this part of the programme with the help of an (alternative) assessment.

There are two possibilities:

  1. The assessment will go ahead in its original form
    If you are able to complete your assignment for example using a form of communication from home, the assessment will go ahead.
  2. The assessment will take place in its original form, with a modified assignment
    It is possible that the circumstances in which you should make the assessed assignment are no longer available. For example, because you can no longer complete the mandatory practice hours or days. In that event you can do a custom assignment to pass your assessment. For this you have to make an alternative, realistic plan together with your supervisor.

Such an alternative may also apply in the coming terms to practical education where it is not yet clear whether this can continue as normal.

Consult your supervisor

Are you unsure what applies to you: an alternative test or resumption of your internship? Please contact your supervisor after Easter (i.e. from Tuesday 14 April) to discuss what is best for you and how you can do this. If you opt for an alternative assignment, then this will be defined and approved in close alignment between you, your supervisor and, if necessary, in consultation with the Examination Board.

We realize that some internships or graduation assignments cannot be completed online or remotely. Because the government has called this week to address long-term corona restrictions, including after April 28, we decided that after April 14 it is possible to resume an interrupted internship or graduation physically at the workplace of the internship or graduation company. Please note: this applies if the completion of the assignment or internship is really not possible online or in an alternative manner. The internship or graduation company must of course adhere to the corona guidelines.

Consult your supervisor

Are you unsure what applies to you: an alternative test or resumption of your internship? Please contact your supervisor after Easter (i.e. from Tuesday 14 April) to discuss what is best for you and how you can do this. If you opt for an alternative assignment, then this will be defined and approved in close alignment between you, your supervisor and, if necessary, in consultation with the Examination Board.

Binding study advice & Study delay

The Ministry of Education, Culture and Science has advised universities of applied sciences to postpone negative binding study advice for first-year students with insufficient credits until next academic year and leave the implementation of this to the institution. The Executive Board has decided that:

  1. Students who started in September 2019 and who meet the BSA standard at the end of this current academic year 2019-2020 will receive a positive study advice.
  2. For students who started in September 2019 and who do not meet the BSA standard at the end of this current academic year 2019-2020, the BSA will be postponed to their second year of enrolment. By the end of the 2020-2021 academic year at the latest, these students will still be eligible for a BSA if they have not yet met the BSA standard that applies for the second year of enrolment.

A procedure is currently being drawn up for students who started in the 2018-2019 academic year and whose study advice has been postponed for a year, they will receive more information about this later this month.

You will receive your study advice no later than the end of the current academic year (2019-2020). If you have passed the first year examination or if you have met the BSA standard, you will receive a positive study advice. In this case, you can continue with your study programme.

But what if you have not met the BSA standard?

If you do not meet the BSA standard, you will be subject to a negative and binding study advice (BSA). In that case, your study programme will assess whether this was the result of any special circumstances. If it is found that corona-measures have had a significant, negative impact on you following online education or being able to successfully take a test, Saxion will not reject you.

Your study programme will determine whether the impact of the corona crisis have demonstrably impacted your study delay. This will be done according to the following two measures:

  1. After consultation with the Saxion University Council, we have decided to draw up Saxion-wide criteria for the evaluation of corona-related circumstances. These will be established in an evaluation framework. Under these criteria, the study programme must evaluate the impact that corona has had on you, as an individual student, in the event of a negative and binding study advice.
  2. In addition, a committee will be set up to ensure that study programmes implement the evaluation framework in an appropriate and unambiguous manner.

The criteria for the evaluation framework will be further developed in May, and you will be informed about the exact course of events by your study programme. The procedure that the programme follows is the same as last year. What is new is that the programme will assess whether you have experienced negative consequences in your study progress due to the corona crisis. You can expect an interview with your study career counsellor no later than 1 July. You will discusses the overall study progress and have the opportunity to put forward special circumstances when you receive a negative study advice with rejection (the BSA). If you would like to know more about the study advice in the second year of registration, please refer to Article 6 of the OER. If you have any questions about this, please contact your study career counselor.

It has got our attention. We will get back to you on this as soon as there is more clarity.

Tuition fee & further finances

While we understand that this question is an issue, you should continue to pay tuition fees. As long as you follow (online) education, you need to be registered with Saxion and therefore pay tuition fees.

If it has become difficult to pay tuition fees, you can use the DUO performance grant, see here for more information.

The rule above only applies to full-time students who are eligible for a performance-related grant. This does not apply to students who belong to the following groups:

  • Students who have already used up their performance-related grant and who are no longer eligible for a DUO payment / loan due to their study duration.
  • Part-time bachelor and master students
  • Students who do not pay statutory tuition fees, these are students who have already obtained a degree or students who do not have EU EEA nationality.
  • Students studying for a Post initial Master at Saxion.

Unfortunately, these groups cannot receive a performance grant from DUO. There may however be other financial provisions for these groups.

Financial provisions within Saxion.

  • You can appeal to the Profiling Fund via Saxion. This fund provides, among other things, a provision based on special circumstances, including disability or chronic illness (but also circumstances such as accident, divorce, pregnancy, athletics, board work). More information about the Profiling Fund Regulations can be found on MySaxion.
  • You can apply for individual study allowance via your municipality on the basis of the Participation Act if you are a student aged 18 or older.
  • Study Funds: there are many different study funds in the Netherlands that you may qualify for as a student. This always relates to a contribution towards study costs and not a contribution for living expenses, for example.

Would you like to know more about the above provisions? Please contact the student counsellor. The student counsellor informs, advises and assists with the application for a provision.

If you have other financial problems, for example living expenses, please contact your study counsellor or schedule an appointment with the dean via Servicepoint:

You can consult the DUO website to find out whether you are entitled to an additional allowance. If you receive an allowance through DUO, you will be required to submit additional information in order to be able to keep the allowance. Check the DUO website. 

You can ask your employer to appeal to the Emergency Bridging Measure for Sustained Employment (in Dutch: Noodfonds Overbrugging Werkgelegenheid). This way, the government may continue to pay your income. Check website (only in Dutch)!

In order to apply for unemployment benefit you need to check the conditions on the website to see if you are eligible. 

If you still have financial problems, you can contact one of our student counsellors via the Service Point or check our website Saxion Financial support and regulations (you can switch to English)  

Please look on this page to see what emergency provisions apply to you. 

Check whether you are entitled to this benefit

Check whether you are entitled to a tax refund at belastingteruggaaf

Housing & Insurance 

You can make an appointment / request with your landlord or housing association 

to apply for deferment of payment of rent. If your landlord chooses not to cooperate, you can contact the Legal Advice Desk. Check the website for contact details and/or opening hours. Students renting through Saxion have the option of making a payment arrangement or to terminate their rental agreement earlier. To do so, please contact

In some cases you can apply for municipal taxes such as sewerage, waste, etc. to be waived. To do this, check the conditions and procedure on the website of the appropriate local authority.

It is essential that you are insured sufficiently, especially if you get sick or even hospitalized. Therefore we advise you to contact your insurance company to check what is covered in case you will need to go to hospital. If Saxion has arranged your insurance for you via AON, your insurance will be valid until 31 August 2020, whether you are still in the Netherlands or your home country. For information about the insurance conditions, please check their website.

For questions concerning housing, please see > Life in the Netherlands > Housing.

IND/residence permit

If the International Office has informed you that your residence permit is ready to collect, it is possible to make an appointment to pick up your permit. This only applies to students who’s visa will expire, are going to travel and need to collect their residence permit for the first time. You will need to contact the IND by phone to make an appointment, you can find the phone number on their website. When you have applied for an extension of your residence permit, this does not apply to you and you cannot pick up your residence permit until further notice. For questions about your residence permit, please visit the IND website.

MoMi - Study Progress Monitoring

To keep your residence permit, the IND states as a condition that students need to obtain at least 50% of your credits (30 credits per year) by the end of the academic year. However, if you will not be able to obtain >30 ects due to the corona crisis or another valid reason, then you need to discuss your situation with your study counsellor as soon as possible. The Examination Board will then evaluate the validity of your request for an exception on a case by case basis.

If you have an AON insurance via Saxion and are no longer staying in the Netherlands and you want to cancel your insurance, please contact before 1 June 2020.

You can contact your own health insurance and submit a request for a deferral of payment.

Check the IND page for the latest updates about the Coronavirus (COVID-19): effects on application or stay 

It is good to know that in case you do live in Saxion accommodation non-urgent technical complaints in your room will not be dealt with until the quarantine period is over.

Besides Saxion will also inform the care taker and your house mates that you are self-quarantined for a period of 2 weeks.

Health & INfection

Just like with any other virus such as the flu and colds, the same applies to the coronavirus: pay attention to your personal hygiene! Do you want to know what good hygiene is? Check these tips.

Hand washing instructions, based on guidelines have been posted in the Saxion buildings. The towels in the toilets will be replaced more frequently. The most important measures that you can take yourself are: 

  • Wash your hands regularly (check how to do this properly here)
  • Cough and sneeze into the fold of your elbow
  • Use paper tissues
  • No hand-shaking
  • Stay home as much as possible. If you do need to go out, keep at least 1,5 meters between yourself and other people. 

You can find more information about how you can prevent infection here.

See the figure for instructions.

Handwas instructies tegen verspreiding van virussen

For everyone in the Netherlands:

  • stay at home with symptoms such as a nose cold, cough, sore throat or fever.  These are mild symptoms. Avoid social contacts. Limit visits to vulnerable people. Only call your GP if the symptoms worsen (a fever > 38 Celsius and difficulty breathing) and you require medical assistance. 
  • Take proper hygiene measures:
    • Wash your hands regularly 
    • Cough and sneeze into the fold of your elbow
    • Use paper tissues
    • No hand-shaking
    • Stay home as much as possible. If you do need to go out, keep at least 1,5 meters between yourself and other people. 

If you feel better and did not have any symptoms for 24 hours, you are cured. You can no longer infect others. 

If the doctor or the Municipal Health Service (GGD) decides to have you tested for a suspected infection, then students should report this by telephone/mail to the front office of their school and staff should follow the existing sickness protocol.

You can report your suspicion or the signs to your supervisor or your school.

What is quarantine?

Quarantine is a preventive measure to prevent spread of an infectious disease. A person who goes in quarantine is not sick but has had contact with a patient with a confirmed infection. People who go in quarantine are not contagious. A person goes in quarantine until the incubation period has passed. This is the maximum time between the moment of possible infection and the moment that people develop symptoms of sickness. If people don't become sick within that period, the quarantine is ended.

What is home quarantine?

‘Home quarantine’ is when a person who is not sick must stay home until it is certain that the person is not contagious. In the case of the new coronavirus, this period lasts a maximum of two weeks. The assessment and monitoring are done by the GGD Municipal Health Service. The person in quarantine stays home, in a separate room. They and their housemates are informed about measures that must be taken to prevent possible infection.

What is isolation?

A person who is kept in isolation is or may be sick. Isolation ensures that these patients don't infect others. People can stay at home in isolation or be treated in a hospital in isolation. This depends on the severity of the disease symptoms and the infectiousness of the disease.

Our student counsellors and -psychologists are ready for you online! Do you want support with your study skills, structuring your days, help with stress or tension; a good conversation is just a click away. Plan your appointment via the Servicepoint: call 088-0193000 or mail

Do you have a question regarding your health and the coronavirus? Please look on the webiste of the RIVM or call there information hotline: 0800-1351

It is important that whenever you develop Corona related health problems like fever, coughing, sneezing, having a cold/runny nose or in general not feeling well to contact your GP and ask for advice. Nowadays all residents in The Netherlands can get tested on Corona. When you develop health complaints do contact as well.


Saxion continues to  monitor the situation of its students and employees  during their stay in a foreign country. As the safety and health situation are quickly changing, students need to keep close contact with their school. If necessary, support from International Office from Saxion will be given. Employees will keep contact with their supervisor. If necessary, support from International Office from Saxion will be given.

The Dutch government has decided to lift some of the travel restrictions to several European countries starting from June 15, as the country eases entry restrictions introduced amid the Coronavirus outbreak in Europe back in March.

As of June 15, the Dutch government is allowing travel for non-essential purposes to following countries: Belgium, Bulgaria, Germany, Estonia, Italy, Croatia, Latvia, Lithuania, Luxembourg, Portugal, Slovenia, and the Czech Republic. The travel advice of the Dutch Ministry of Foreign Affairs shifts from Red/Orange to Yellow.

The policy of Saxion in the case of exchanges and foreign travels in the 1st Semester of the Academic Year 2020/2021 is as following:

  • Saxion adheres strictly to the travel advice of the Dutch Ministry of Foreign Affairs
  • Students are allowed to  travel within Europe for study purposes.
  • Travelling to countries with a travel advice Yellow means that there are still safety risks The country/area will only be approved as destination for a foreign programme component, if your academy decides to grant permission based on your Covid-19 risk assessment and safety action plan. Please contact your Saxion supervisor if you have questions on this matter.


  • Saxion adheres strictly tot the travel advice of the Dutch Ministry of Foreign Affairs
  • Students are not allowed  in the 1st semester to  travel outside Europe for study purposes. No permission will be granted for a programme component in this area or country
  • Travelling to countries with a travel advice of ORANGE means that only essential travels are allowed. Study related travels are not considered as essential travels. Travel advice RED means that travels are not allowed.
  • Under specific circumstances are exemptions allowed. Reasons such as finishing your study programme in your home country. Please contact your Saxion.

In the event Foreign Affairs changes its travel advice due to a deteriorating situation, we will immediately look into how students can return to the Netherlands as quickly and safely as possible. Saxion will do its utmost to assist them whenever possible.

A large number of incoming and outgoing (study) programmes have been canceled or postponed by our Erasmus partners. This often has to do with the changed travel advice or measures taken by the country itself.


Unfortunately, at the moment we cannot inform you on what the exact consequences will be for the Erasmus+ scholarship, as the National Agency Erasmus+ has yet to provide the official and final guidelines on how to deal with this situation and what is expected of you. Once more information is provided by them, we will make sure to inform you on the Erasmus+ page on MySaxion, so please make sure to check that page regularly.

On a number of programmes, it is compulsory to complete (a) semester(s) abroad. We asked these study programmes to give the education and the assessments(s) associated with this semester an internationally oriented or intercultural interpretation. In this way you can still explicitly involve 'abroad' in your assignment: internationalisation at home. If you complete this assessment with a sufficient grade, this will replace the requirement to go abroad.

Next to checking if you are allowed and can travel back check this website. 

This depends on in which country/region you stayed and from which airport (if applicable) you travelled. Check this website

Please contact your Saxion supervisor at your study programme to inform them about your intentions. They will guide you through the Saxion Safety Protocol.

Yes, in your case it is really important to stick to the 1,5 mtr rule and you will need to make arrangements in advance so you get in touch with somebody who can buy groceries or run errands for you.

Unfortunately Saxion cannot send hard copy diplomas by snail mail. DUO offers the possibility to download a (free) digital extract of your diploma. An extract from the diploma register is an official document. It is considered valid proof of your obtained diploma, even though it does not look like your original diploma and grade list.

To be able to download an extract, you need to log in "Mijn Duo" for which you need a "DigiD", EU citizens can use their "European Digital Identity". Please go to:

If you don’t have a DigiD you can now also request a printed extract from your diploma with the following form: This will cost 72,- euro. You can email this form to the following email address:


Saxion has cancelled all events up to and including 1 June. Graduations will be rescheduled to later this year. 

Despite the current situation concerning the coronavirus, Saxion has decided that graduation ceremonies for all graduating students will go ahead. However this will be a different kind of ceremony than before, fully in compliance with the currently applicable RIVM guidelines: a walkthrough graduation ceremony! You will take a festive route through Saxion, where you will see warm-hearted support from your degree programme; you will receive a nice gift for after graduation and you will have the opportunity to take a photo at the 'I'm Ready for a Smart World' photo wall. In addition, you will be allowed to bring two guests to your graduation ceremony.

For (in particular) international students, the degree programme will organise an online graduation ceremony. It might also be the case that for organisational reasons, an online graduation ceremony will be offered instead of a walkthrough graduation. If that is the case, then in consultation with the degree programme, you will either be able to pick up your diploma at Saxion or you will receive your signed diploma through the post. This will also be the case when it is not possible for you to be present at the graduation ceremony. All students this relates to will be informed about their graduation ceremony by their degree programme shortly.

Buildings, Cleaning & Facility

Since the 17th of March all Saxion buildings will be closed.

From 18 May onward, the government will decide whether measures in higher education will be relaxed as of 15 June. Even in the event of a relaxation, the number of students and staff who may be present in our buildings at the same time will be considerably less than before the coronavirus crisis. This is expected to be at no more than 20% of our normal capacity. This is due to, among other things, the National Institute for Public Health and the Environment (RIVM) guidelines regarding the distance that needs to be kept between people (at least 1.5 metres), the permitted number of people per square metre (one per 10 m2) and the national transport guidelines to spread the burden on public transport as much as possible. As a result, many activities will not yet fit into our buildings at the same time and will continue to take place online.

Saxion has chosen to give priority to practical education and education to enable graduation in addition to practical exams when the buildings are (possibly) further opened after 15 June. In addition, we are starting a number of pilots for other activities in order to gain experience on how to furnish our buildings as optimally as possible, within the limitations and possibilities that exist.

You may only enter the buildings through the main entrance. Only one person per compartment is permitted in the revolving doors.

Yes, walking routes are shown with stickers. There are one-way routes with 1.5 metre distancing.

The lift is only available to disabled people and for transport. Only one person is permitted in the lift at any time.  

Yes, the toilets are cleaned several times a day.

Yes, they are hygienic. The towel dispenser has a system which physically separates clean and used parts of the towel roll from each other in the dispenser.

No, the showers are closed.  

Coffee machines are available in all open buildings. All other restaurants will remain closed until 1st September.  

Research & Working (from home)

From the 17th of March our buildings will be closed. Please contact your researchgroup (lectoraat) to see what the consequences are for your research.

On MySaxion you will find some articles as to how best work from home.

Here you will find an article about all our applications and here you will find an article as to how resposibly work from home. 

No, workplaces are not (yet) arranged 1.5 metres apart.We are to work at home as much as possible until September. Departments are responsible for these arrangements in relation to who and how buildings are to be used for returning to work.

The Saxion Safety Team has decided to prioritise work in those vital sectors (education, childcare) over education and research. Students and staff who are willing to contribute to alleviate the pressure in these sectors will be afforded plenty of room for this. As an employee, we ask you to coordinate this with your manager.

You can find more information on MySaxion via this link

Saxion Library 

The Saxion Library has reopened its doors on June 15. During the Summer Break (July 20 - August 14) the library is closed.

During regular weeks, you are welcome to use the library. Please take notice of the following rules and facts:

  • Our library branches in Deventer and Enschede are open from Mondays until Fridays, between 9.00 and 17.00.
  • It is possible to borrow and return books. When returning your books, please put them in the special return box in the library. 
  • If your books are overdue, due to the library being closed during the past months, you don’t have to pay an overdue fee. 
  • It might take longer to get your requested books from the other library branch, as we have two transport deliveries every week, not on a daily basis.
  • While using the library, please keep a 1,5 metres distance to others in every situation: on every route, near our bookcases and in the study zone.
  • You are allowed to take your books from the shelf and bring them to the information desk, just like before.
  • Tables with a chair are available for use by one person-only.
  • Students with learning disabilities are welcome to use our special concentration rooms, if they have permission from their dean. Please refer to the library desk to receive instructions from our staff.
  • For Research Support, please send an email to
  • For general questions and library support, please send an email to
  • Our online services and resources are available on Please refer to this website for the latest news.




Telephone number 


088 019 1886


Deventer: 088 019 6463
Enschede: 088 019 6363


088 019 3525



Deventer: 088 019 3517

Enschede: 088 019 1301


088 019 1816


Deventer: 088 019 3658
Enschede: 088 019 6500 


Deventer: 088 019 3728

Enschede: 088 019 1603




Deventer: 088 019 3624

Enschede: 088 019 1478


088 019 3400




Deventer: 088 019 3030

Enschede: 088 019 1150


Deventer: 088 019 3988

Enschede: 088 019 1422




Deventer: 088 019 5050

Enschede: 088 019 6397


088 019 1919


088 019 3440

The International Office can be reached by phone during office hours on: +31 (0)88 - 019 3789 or via

For IT or Blackboard issues you can contact 088 019 3600

Happy Wall 

Beautiful things also happen in gripping times. Curious about all the special initiatives and people who keep each other going with nice compliments? View the Happy Wall from Saxion below.

Want to leave a compliment? Click here!