Exam review Organization Theory 1.1: Work Design

Knowledge

Describe mains schools of thought in the history of management science
Explain how schools of thought and personalities are linked and understand the significance of this in relation to the structuring process within contemporary organizations
Describe and contrast the common approaches to job design such as job rotation, job enlargement, job enrichment
Explain the Job Characteristics Model (JCM) and its relationship to work motivation
Describe the sociotechnical systems model and its relationship to organizational effectiveness
Suggest four ways in which theory and research about the motivational features of jobs has moved beyond the JCM
Explain the concept of psychological ownership
Describe key features of Lean Manufacturing
Contrast the diversity of work organization on different aspects of human centered and lean elements, depending on industrial relations, training systems and labour market conditions
Define QoWL and show how it can be measured by the WRQoL-questionnaire

Competences

Skills

The student is capable of applying the theory in cases of an increasing level of complexity
The student understands how work flexibility may be increased in the interest of both the employer and employee
The student is able to apply the theory to his ‘job’
The student is able to diagnose factors that may lead to dissatisfaction
The student is able to advise an organisation to prevent dissatisfaction
The student is aware that diversity of work organisation exists and that there is no ‘one best way’.

Attitude

The student approaches the subject from the perspective of an HRM advisor, being a credible activist, which means delivering results with integrity, sharing information, building relationships with trust, providing candid observations and influencing others.

Code	Name
T.37253	Organization Theory 1.1: Work Design
WC	Werkcollege