Basic Communication Skills 1

  • Code

    L.15775

  • Amount of hours required

    84

  • Language

    en-GB

  • Quartile of execution

    1, 1

Basic Communication Skills 1 is the first introduction to the discipline of interpersonal communication.
Interpersonal communication can be seen as 'the verbal and non-verbal interaction between two interdependent people (sometimes more)' (DeVito, 2013).

This course will focus on the understanding of the interpersonal communication process, increasing self-awareness with regards to interpersonal communication and techniques that will help students to communicate with others more effectively.

In order to increase self-awareness, students will learn how to reflect using the four steps in experiential learning:  

  • Step 1: Facts
  • Step 2: Feelings
  • Step 3: Findings
  • Step 4: The Future 

Competences

  • AMA-IHRM 1 Credible Activist

Learning goals

At the end of this course, students are able to profoundly reflect on their own and other people’s behaviour according to the four steps of the experiential learning cycle (Facts, Feelings, Findings, Futures), with regards to the following aspects:

  • Interpersonal communication in general 
  • Self-awareness 
  • Perceptual accuracy 
  • Effective listening,
  • Non-verbal behaviour 
  • Verbal messages / Assertive behaviour 
  • Sending and receiving feedback 

Final Goals

This course will focus on the understanding of the interpersonal communication process, increasing self-awareness with regards to interpersonal communication and techniques that will help students to communicate with others more effectively.

Tests