- Code
L.27638
- Amount of hours required
140
- Language
en-GB
- Quartile of execution
1
This module will give you insight into the field of Human Resource Management; what it looks like in daily hospitality practice, and how an organisation can be hospitable towards its internal customer; its employee. Hospitable HRM is a continuation of the first year module Organizational Behaviour.
HRM theory is dealt with from the perspective of the line manager, and students themselves will do research on HR issues in the hotel world. The Human Capital driver is of course central to this module, but in addition to this, the other drivers (such as sustainability or technology), and their impact on human capital, play an important role as well.
By means of qualitative research, students gather insights from various stakeholders in the field in order to obtain a complete picture of the impact of HR issues on both line managers and staff. Themes covered include leadership, diversity & inclusiveness, and organisational culture.
HRM theory is dealt with from the perspective of the line manager, and students themselves will do research on HR issues in the hotel world. The Human Capital driver is of course central to this module, but in addition to this, the other drivers (such as sustainability or technology), and their impact on human capital, play an important role as well.
By means of qualitative research, students gather insights from various stakeholders in the field in order to obtain a complete picture of the impact of HR issues on both line managers and staff. Themes covered include leadership, diversity & inclusiveness, and organisational culture.
Competences
- HBS 12. Free competence
Learning goals
Students analyse HRM policies, with specific attention to leadership, diversity & inclusiveness and the relationship between employee and manager (SLO3 People Management). In addition, research methods (literature research, interview) are used to collect various insights into the HR issues that are important for various stakeholders in the hotel industry (ILO2 Informed Decision Making). With regard to the impact of the HR issues studied, attention is also paid to labour law consequences (RLO4 Risk Management) and a hospitable and inclusive organizationa culture for the employees (RLO2 Acting hospitably).
Tests
| Code | Name |
|---|---|
| WC | Werkcollege |
| T.53770 | Hospitable HRM C |