- Code
L.26829
- Amount of hours required
140
- Language
nl-NL
- Quartile of execution
1
To be able to function properly, modern organisations need a thorough description of their business processes and solid IT support. But how do you describe your business processes? How do we define the IT support that is needed? How do we guarantee our processes meet our customers' expectations?
Processes and IT are often taken for granted. In this module you will learn that that is not how it should be! You will learn to describe a functional organisation, how processes can be automated, and which processes are necessary to support your IT department.
Processes and IT are often taken for granted. In this module you will learn that that is not how it should be! You will learn to describe a functional organisation, how processes can be automated, and which processes are necessary to support your IT department.
Competences
- HBO ICT 6.1 OP/ANA/1
- HBO ICT 8.1 OP/ONT/1
- HBO-ICT 27.2 PS/OP/OND
Learning goals
You can describe how Porter’s value chain relates to the organisation and the business strategy.
You can design an organisational structure for a (functional) organisation.
Based on process descriptions, you can produce process architecture diagrams, as well as BPMN diagrams to level 1.
You can describe the requirements for SMART IT, based on how staff, information and business processes interact within an organisation.
You can describe various consecutive aspects of the overall IT delivery process.
Tests
| Code | Name |
|---|---|
| T.52236 | 1.1: Organisation & IT |
| WC | Werkcollege |