Achieve your full potential thanks to Saxion’s modern learning facilities
Interact with staff and students in an international learning environment
The hospitality business is the world’s fastest-growing industry. Therefore, the hotel world is constantly on the look out for innovation, and nowadays hotels are much more than merely a place to sleep. Guests are looking for an experience and want to be surprised and pampered, but their wishes are changing all the time, whether because of economic developments or simply because they are ready for something new. As a manager you ensure that guests’ wishes are understood and fulfilled. How would you feel about being able to decide the colour of the walls in your hotel room? In the future, it could well be possible to use your smartphone to project your photos, diary or other apps onto the walls or floor.
As a hotel manager, it is your job to not only meet guests’ expectations but also to exceed them. This requires you to be hospitable and open to innovation and to have managerial talent – which is why these are the core competences of Hotel Management in Apeldoorn.
Did you know that there are more than 25,000 hotel rooms in Amsterdam alone? That the world’s most expensive hotel room costs over € 60,000 a night? That 537 new hotels were built in China last year? And that the hotel industry is one of the most intercultural sectors in the world? A whole new world opens up to you when you choose to study Hotel Management in Apeldoorn.
At the Hotel Management programme in Apeldoorn you learn how to successfully lead a company in the hospitality sector as an entrepreneur or as a manager. You learn to translate the needs and wishes of your guests into appealing and customer-oriented products and services. You learn how to find the right balance between ‘How should I run my business?’ and ‘How can I pamper my guests?’. To help you succeed, you receive teaching in both hotel-specific and management-related subjects. You also learn to develop the required professional attitude. Significant attention is paid to understanding and dealing with cultural differences, because in the international hotel world you are in daily contact with guests and employees from other countries. Did you know that the hotel business is one of the world’s most international industries?
This is the ideal programme for students with international drive, entrepreneurial flair, commercial insight and a service-minded approach. In addition to management skills, considerable attention is paid to professional skills and theory in order to help you develop the right attitude for the industry.
This programme is also available in Dutch. Are you interested in the hospitality sector but you feel that Hotel Management isn’t right for you? See whether the Tourism Management degree programme appeals to you instead.
Applicants for the Hotel Management programme are selected on the basis of an additional entry requirement test (intake). Read the Regulation Additional Requirements Hotel Management (PDF, 91,8KB).
This bachelor’s degree is recognised by the Accreditation Organisation of The Netherlands and Flanders (NVAO). The NVAO independently ensures the quality of higher education in The Netherlands and Flanders by assessing and accrediting programmes.
The first year of study
The focal point of the first year is to provide insight into the full scope of the international hospitality business. As a first-year Hotel Management student, you start by gaining a solid theoretical basis. You also gain first-hand experience of the industry through practical assignments, a short internship and by getting to know various companies. The first-year subjects you study are grouped around three themes: Hospitality, Business and Skills. Moreover, you start learning to work with different nationalities from day 1, because you are in a class together with students from all over the world.
The second year and beyond
In the following three years, you will learn generic skills by being exposed to contemporary management theories and applying them to the context of hospitality industry-specific operations. Attention is given to tactical and strategic management in areas like event management, financial management, human resource management, revenue management and entrepreneurship. In the meantime, you develop research skills, complete a five/six-month internship in the industry and deepen your knowledge in a specific field by participating in a minor programme for one semester. The programme is concluded by carrying out a research project for your final thesis.
Theory and practice go hand in hand
Extensive interaction with the industry plays an important role throughout the programme. Apart from traineeships and the graduation assignment, this is achieved by involving industry representatives in our projects, designing cases, delivering guest lectures and hosting excursions.
On this international HM degree course, you spend min. 1 semester (approx. five months) abroad.
|1st semester||2nd semester|
|Year 3||Deepening semester HM||Elective semester*|
|Year 4||Minor*||Graduation (Thesis)*|
No need to search for your internship
The Hotel Management degree programme has an extensive network of companies and professionals all over the world, and that is useful for you. It means that you do not have to go in search of a internship because we offer a wide choice of companies who provide high-quality traineeship positions. Visit www.oursaxionworld.com to see where today’s students are currently doing their traineeship, working on their thesis or spending a semester studying abroad.
Approximately 50 students start on Saxion’s Hotel Management degree programme each year. You are assigned to a class along with approximately 17 other students, although you will often attend lessons together with other classes when it is better to be taught in larger groups, such as at the start of a new semester.
You will sometimes find yourself in a group made up of 10 different nationalities or more. This enables you not only to continually improve your English during the programme, but also to acquire essential knowledge about how to work with other cultures. As a result, you develop a cross-border view of values and traditions.
Own study career counsellor
Each class has its own study career counsellor who provides you with support and coaching throughout your time at Saxion. Starting at university can be an exciting but also challenging time, especially if you decide on an international degree programme alongside students from all four corners of the globe. Furthermore, when you are faced with making study choices it can be useful to have someone to discuss them with. The study career counsellor is your first point of contact and you can talk to them about your study progress and study choices. In addition, your study career counsellor is always on hand if you have any problems in your personal life.
Contact hours and credits
You receive between 18 and 20 contact hours per week but you should expect your study week to amount to 40 hours, including group work and homework.
This bachelor’s programme comprises 240 European Credits (EC). You can obtain 60 credits each year. During the first year, you will have to obtain at least 51 out of 60 EC and pass the Business English 1 module to be allowed to proceed to the second year of the Hotel Management programme.
Phase 1: qualification
You are admitted with a High School diploma. It is recommended that you have studied subjects such as economics, languages and/or management at secondary-school level. We also require either an Academic IELTS score of 6.0 or a TOEFL score of 550. Unfortunately, without either of these test results, your application cannot be considered.
In addition to the completed application form and as part of the compulsory admission procedure, you will be required to complete the intake assessment.
Phase 2: intake assessment
To be able to enrol onto the first year of the Hotel Management programme, you will also need to pass the intake assessment which entails a number of tests, including an interview. The interview is a ‘matching meeting’, during which both you and Saxion consider whether the programme is the right one for you. ‘Do you have the right expectations about Hotel Management? Does this programme suit you? And is this what you want – and are able – to do?’ are just some of the questions we explore together during the intake assessment.
Once we have received your application, we will invite you for the intake. You also receive details of the preparation you are required to do (an online Start intake assessment, a motivation letter, your CV and a video presentation) and information about the interview (Skype). At the end of the intake, you receive our binding study advice. In summary, the intake assessment comprises the following 5 steps.
Together we schedule the assessment, including the core component: the interview (Skype). Soon after the interview you receive our binding, personal study advice. The intake assessment is compulsory. Providing that the advice is positive and your entry requirements are approved, you are welcome to join the programme. If you receive negative advice, that means that we consider there to be insufficient match and you will not be allowed to start on the programme.
If you have any questions about the intake assessment of requirements, please contact our international office via the mail address mentioned above.
Disclaimer: This information only applies to students who will start the programme in September 2016. If you intend to begin later, we advise you to contact the HBS Front Office on the telephone number listed above or to revisit this page in the future to see the most recent information.
Hotel management education in The Netherlands is internationally renowned for its high standards. Alumni of this programme can be found in hospitality businesses all over the world. In order to meet the increasing demand for professionals in this rapidly growing industry, the BBA programme in Hotel Management creates an excellent starting point for your career. In the space of four years you learn how to successfully lead a company in the hospitality business, as an entrepreneur or as a manager, by learning to translate guests’ wishes into appealing products.
The dynamics of the industry create a wide range of career opportunities, with many interesting positions aimed at dealing with the various challenges the industry is facing. Opportunities can be found in a broad range of related industries, with many interdependencies in fields such as:
A hotel manager is a professional in…
As a hotel manager, you manage your team and you want to keep your guests happy. Commercial insight, entrepreneurship, organisational skills and customer focus are all core competences for a successful hotel manager. Within a hotel or hospitality company, you ensure that everything runs smoothly and is organised down to the finest details so that each guest receives a satisfactory level of service.
Any educational programme entails costs. Depending on your nationality, you may need to arrange a visa in addition to paying your course fees. Moreover, you need to buy textbooks, purchase an HBS suit and pay for any excursions that form part of your programme. You can find an overview of the various costs associated with this degree programme below.
The tuition fee is listed above. Non-EU students can find details of the costs for housing, visa and insurance on this page.
Hotel Management costs
We consider it important for our students to dress smartly in professional situations. Therefore you are required to wear an HBS suit on a number of occasions, such as on study trips, during guest lectures, company visits, when holding presentations and when organising events. In order to convey a sense of unity, the Hospitality Business School has put together a high-quality set of clothing.
|Women's suit||Men's two-piece suit|
|1 blazer, anthracite colour||1 jacket, 2 button/trousers, anthracite colour|
|1 skirt or trousers, anthracite colour||2 shirts, (white)|
|2 blouses, (white)||1 waistcoat|
|1 pocket handkerchief (green)||1 tie (green)|
|Student’s price, suit with skirt €235
Student’s price, suit with trousers €250
|Student’s price: €290|
Sizes are noted at the start of the academic year.
Books and syllabi
The cost of the mandatory textbooks is approx. €650. The recommended books cost an additional approx. €100. The costs for study materials generally decrease year on year as the degree programme progresses.
The first year includes a study trip, which costs approx. €350. Additional excursions are organised. It is not compulsory to participate in the trip and excursions but you are strongly recommended to do so.
Studying in Apeldoorn
When choosing where to study, the surroundings are of course extremely important – not only the town or city, but also the university’s facilities and the atmosphere within the School.
The HM programme is based in Apeldoorn. With 158,000 inhabitants, Apeldoorn is the 12th largest city in The Netherlands. The city is renowned for its green surroundings and its royal connection, because various monarchs have resided in Paleis het Loo since the 17th century. Apeldoorn is situated centrally in the country, and is just a one-hour train journey from Amsterdam.
The city centre of Apeldoorn and the surrounding area
Saxion is located just one minute from the city centre on foot. There are 61 bars and pavement cafés in the city centre where you can catch up with fellow students in between classes or at the end of the day. Are you interested in culture or a fun day out? If so, you can visit Paleis het Loo, the Apenheul monkey zoo, the Veluwe National Park or Europe’s largest outdoor swimming pool, or you can go shopping in the centre. As a student in Apeldoorn, you shouldn’t miss the Prinsjesnacht celebrations, or the dragon boat festival in July. And the beer festival in front of the city hall in September is a definite must for beer-lovers.
Saxion Apeldoorn is situated in a listed building at the edge of the Oranjepark and is a 15-minute walk from the central railway station. The building is in the heart of the city and is less than a one-minute walk from the city centre. Saxion provides excellent support during your studies. There is a library, various work spaces and meeting areas, and a facility desk which arranges the loan of equipment, among other things. There is also a restaurant where you can take a break or sit and work.
Global Plaza organises social events and excursions for (international) HBS students. In the past academic year, activities organised by Global Plaza included a Dutch culture quiz, a Pancake Night, a Karaoke Café and a Movie Night. The monthly Global Plaza newsletter keeps you informed about the upcoming Global Plaza events as well as about Saxion International Office activities. Moreover, you receive information about what’s on in Apeldoorn and Deventer plus numerous tips and tricks. We hope that this helps you to get to know your new student home, Dutch culture and of course your fellow students in a relaxed and enjoyable manner.
Global Plaza is also responsible for the HBS buddy project. As an international student, this may be the first time you have ever been to The Netherlands and many things will be different from what you are used to in your home country. Therefore, you are assigned a ‘buddy’ (student from one or two years above you on the same degree programme) who will show you around in your first few weeks. The HBS buddy project has its own (restricted-access) Facebook group where you can ask all kinds of questions about your new degree course and associated matters. That enables you to read about the experiences of other students and buddies too.