As an international student, you'll not only need to know about your programme at Saxion, but also where to go for practical information and assistance.
You may have questions about insurance, housing, municipal registration, opening a bank account, and so on. During the introduction programme, organized by your Saxion academy, the International Office will come by to inform you about these topics.
For information about pick up days, the Saxion bus and travelling to your accommodation, check the arrival information.
As soon as you have submitted your arrival details we will inform our Saxion ambassadors.
Our ambassadors are a group of current Saxion students who are willing to help out and guide you during your introduction period (and afterwards). They will support you and give you social guidance where you need.
In case we have missed your details and you want to contact one of our ambassadors check IntoSaxion.
For Non-European students, Saxion will arrange your visa and residence permit. The residence permit will be valid for the full duration of your study program. Usually your permit will be ready a few weeks after your arrival in the Netherlands.
As soon as your residence permit is ready to collect, the International Office will send you an e-mail with further instructions and information.
After you receive this e-mail, you can make an appointment with the IND (Immigration Services) in Zwolle to collect your permit.
Everyone who lives in the Netherlands for longer than three months, is obliged to register at City Hall on your Dutch address.
About one or two weeks after you are registered, City Hall will send you a letter by postal mail that includes your BSN number. You will receive more information about registration at City Hall after your arrival.
The GGD (Community Health Service) are responsible for preventive health care.
Some students, depending on your nationality, will have to go to the GGD for a Tuberculosis check. In case this applies to you, you will automatically receive an invitation.
Medical Care is of high quality in the Netherlands. Since medical costs for treatment can be very high, it is very important to be properly insured, especially if you need specialist help from the hospital.
In the Netherlands you need to see the Family doctor first before you can go to the Hospital.
Saxion only arranges the insurance for Non-European students during the first semester/academic year. Saxion arranges the ICS Complete Package with AON, this is an insurance for healthcare and liability.
European students must arrange their own insurance. If you have an European Health Insurance Card (EHIC) you need to be aware that EHIC is only an emergency health coverage and might not cover basic health insurance. Please note that the conditions of the European Health Insurance might differ for each country, therefore we advise you to check with your insurance if all medical costs will be covered during your study in the Netherlands.
AON claim procedure
For all students who have arranged their insurance via AON: when you have medical receipts to claim you need to fill in the medical claim form of AON.
AON will take care of this procedure and make sure the claim is processed within 4 to 6 weeks.
For European students it is not mandatory to open a bank account, sometimes it is convenient to do so. For Non-European students it is mandatory to open a Dutch bank account, because Saxion will transfer your financial means back to your Dutch account.
You are free to choose any bank that you like. You will need to bring a proof of registration from Saxion, you can pick up this document at the Servicepoint (first floor). You will also need to know your Dutch address and phone number and your BSN number.
HOI is THE introduction for all new Saxion students (Dutch and international students).
We advise you to arrive on time to join this week as this is the moment to meet fellow students and to attend fun events.
The HOI Introduction only takes places in August. Join the HOI-week!
The way to successful communications starts with language. Having a good command of the Dutch language will enhance your possibilities and will give new impulses to your professional and social life. Saxion offers language courses at different levels to non-native speakers.
For more information about our language courses, please check: mysaxion.nl/learndutch
On MySaxion.nl you will find all the tools you need for your studies at Saxion. You can find the following on MySaxion:
- Your timetable and changes to your timetable;
- Information about exams;
- Your most recent e-mails, grades and Bison and Blackboard announcements;
- Who’s who: easily search for a lecturer or fellow student;
- Information about your degree programme and Saxion's facilities;
- Urgent notices and news
Do you want to learn more about MySaxion. View the MySaxion video.
What to do in case of an emergency?
- Save the Saxion emergency telephone number (088 - 019 6333) in your phone. In case of an emergency, always call this number first – not 112!
- In all buildings and rooms, you'll find signs with instructions as to what to do in case of an emergency. There's also a yellow sign with instructions in case of fire, an accident or an evacuation.
- In the event of an evacuation, you'll hear an emergency buzzer. Follow the instructions of the evacuation team.
- ICE contacts: make sure your contacts in case of emergency are visible. Put 'ICE' (in case of emergency) in front of the entries for the people who are important to you in the phone book of your mobile phone. That way, we'll know who to call in case you've been involved in an accident.